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I led the design of post-transactional communication experiences for Home Depot PRO customers, addressing split deliveries and other pain points in their journey. The new research-driven design was well received and solved critical pain points for the customer and business alike.
I led the digital experience for Health Mart products across web and mobile platforms. I successfully conceptualized a high-value pharmacy staffing tool from scratch, empowering customers to plan their pharmacy operations efficiently.
As the sole designer at Paññã (Panya), an AI-driven video interview platform, I worked alongside an entrepreneurial team and was responsible for product design and strategy. I led the design process from inception to beyond MVP, focusing on creating optimized experiences for interview hiring.